Troubleshooting problems

Problems users bump into using RunHunters.
Written by Henry Talbot
Updated 3 years ago

We'll continue to add to this list...

"Map won't open, I just get the spinning wheel and the app goes no further".

1. Check you have an internet connection when you first open the app. Once the map loads it will work with no connectivity but it does need to load initially.

2. Check you allowed the app to use you location 'Whilst using the app". If you disallowed location permissions the won't be able to locate you and therefore open the app.

"My battery drains quickly"

GPS tracking apps such as RunHunters do consume battery life quicker than other apps. Here is our article on great ways to maximise battery life.

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